Our Values
We Work Hard
All of our members of staff hold themselves to the highest of standards, going above and beyond to help each other and our customers.
We Obliterate Targets
At Woods, we are constantly striving to improve ourselves, helping as many customers as we possibly can, and reaching goals helps us to see our impact.
We Own It
If there’s one thing you can say about Woods it’s that we always put the customer first. The team take pride in their orders and see them through to the end, serving our customers to the highest standard, and ensuring consistency throughout the order process from start to finish.
We're Dedicated
We have a long history of serving customers, expanding along the way to ensure we can provide the best service possible. Our mission hasn’t changed since 1875; we still want to provide Dorset with great furniture.
We Show We Care
Our amazing customer care team is always on hand to respond to any queries and make sure you get the service you deserve. From the people behind the scenes setting products up, to shop staff making sure your order is processed properly, to our warehouse team handling your products, to considerate delivery drivers, to the wonderful after-care team in customer service, every link in the chain does everything they can to give you the best experience when you purchase from us!
We're Honest
At Woods we believe that communication is paramount to building outstanding customer relationships and, as such, we try to be as up front as possible at every stage of your order. That’s why we never hide delivery costs in our prices and we keep you up-to-date with where your order is throughout the process.