More Than 140 Years Of Quality Home Furniture
Making Your House A Home
At Woods Furniture we believe in making a house a home. Everything we provide is both stylish and useful, hand-picked with our customer in mind and inspired by our own traditional family roots to welcome you home. Our ever-expanding furniture ranges combine contemporary styles and timeless pieces that will transform any living space into a beautiful home.
Woods Furniture is located right in the heart of Dorset’s County Town of Dorchester, still in the same place where it all began in 1875.
Over more than 140 years, Woods Furniture has grown to become one of the largest independent quality home furniture stores in the South West of England.
Our home furniture store in Dorchester boasts a huge, carefully curated selection of styles, over four floors of stunning furniture and home accessories.
Plus our Brewery Square furniture store showcases an alternative and inspiring space of contemporary furniture and accessories.
Helpful Staff With Many Years Of Expertise
We have a team of experts in-house and their knowledge of the products we sell, is second to none. We have many years of expertise behind us and our friendly team are here to advise and inspire you, without any pressure to buy.
The staff were welcoming and helpful
The staff at Woods were welcoming and helpful. We even were offered a glass of bubbly while we shopped. We were given time to decide on the sofa we wanted with absolutely no pressurised sales.
- Mr & Mrs Mooney in MartinstownExcellent service, advice and helpful towards reaching a decision
Excellent service and helpful information given by sales assistant who also answered all questions asked. He removed himself to a discreet distance when testing the mattress by laying on the bed which I thought was very respectful. I did not feel rushed into making a decision in any way or by buying a mattress cover which I had not considered at that point but was pleased the sales assistance had advised of the usage of such an item.
- Ms Cooper in DorchesterGreat Service
The fact we are a small local business means we believe in getting to know our customers and offering a tailored personal service. Even though we can now reach more people who live further afield online, we still believe in offering the same great service.
Fantastic service... and great chairs too
What a great service we've received from start to finish. We purchased some dining room chairs from the Brewery Square store and were greatly looked after by the very helpful Anna. The chairs were delivered within a couple of days by the friendly and professional Billy and Andy. Claire in Customer Services called the next day to make sure everything was okay, and then we received a "thank you for your custom" card from Anna. Nothing is too much trouble for Woods and their service is first class. Thoroughly recommended!
- Mr & Mrs KGo to Woods for brilliant service!
Woods have shown exceptional service .Knowledgeable advice and willing to make suggestions but not pushy. We changed our minds in the initial stages and needed several quotes but this was offered willingly and helpfully. We compared their service with large and famous department stores out of the area but there was no comparison. Woods were professional and beat them easily!
- Mr & Mrs BathOutstanding Customer Care
Thanks to our reputation for great products and 5-star rated customer service, loyal customers come from far and wide to shop at Woods. Despite our size and success, we still remain true to our original ethos: an independent, local retailer committed to delivering beautiful high quality furniture and outstanding customer care.
Helpful and professional
From the day the order was placed to the day of delivery the service I received could not have been bettered. Paul in the High Street Store was professional and never rushed me even though I changed my mind several times. I was kept informed of the progress of my order too. Delivery was to a specific time slot and Billy and Andy rang me on the morning and couldn’t have been more helpful. Would I Recommend Woods, oh yes and will definitely shop with you again. Many many thanks
- Mrs Rhodes in AxminsterAwesome!
They are always amazing! From sales advisors to office staff who have kept me informed and the white glove delivery was fantastic, thank you
- D Gould in DorchesterHappiness Guarantee
We always strive to provide complete customer satisfaction, which is why we offer you our happiness guarantee. This includes the purchase and delivery of your items, as well as after-sales support.
- Secure online shopping
- Free click and collect
- White glove delivery service
- No-quibble returns
- 5-star rated customer service
We have a 94% satisfaction rating on “Feefo”, the independent online customer feedback service. But don't just take our word for it - read what our customers are saying about us
Excellent customer service - when they say they will call you back, they do! Polite, knowledgeable - have bought several items from them over the years, standard never drops
- Mr WalkerShop From The Comfort Of Your Own Home
You can browse everything we offer on our website, from the comfort of your own home, and shop with confidence knowing that every page of our website has been secured for safe online shopping.
- 30th January 2019
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